Sip your coffee or tea and put your feet up. Put your phone on speaker so you can settle in for the wait. Especially during the last year with the staffing challenges of the pandemic, wait times have been about 30 minutes for me.Ĭall the Weebly Support line (1-84) and continue with the prompts, providing your eight-digit pin number when you're asked. You'll need some patience while you wait to talk to your Support buddy. You will need to enter it after you make the call. Make a note of the eight-digit pin number. Scroll to the bottom of the window and click Contact Support.Ĭlick “Let's talk.” Congratulations! You've finally found the phone number to call (1-84) and you've been issued a temporary pin that lasts for 30 minutes. Scroll to the bottom of the window after the article they show you and click “No” under "Was this answer helpful?". In the pop-up window, type a question and click the arrow to start another search. Scroll to the bottom of the Help article and click “Contact us” at the bottom. Do a search and bring up any Help article. You're going to be forced to pretend that the Help articles will help you. Open a Support window by clicking “Support” from the website overview page or clicking Help - Support from the website editor. Make sure you're doing this step during call-in Support hours. You're going to have to jump through a few hoops (and clicks) to get what you need to talk to Support. To see a comparison of new plans if you aren’t already a customer, click here. As of January 2021, the plan costs $144/year. This is the lowest-price plan that gets rid of the Weebly branding and you get a free domain for the first year, so there are other good reasons to have this plan. Otherwise, you only have access to Chat (for U.S. and have a Weebly Professional plan or higher to have access to Phone Support. I really like Weebly as a website platform, so I thought it was time to write a blog post revealing the three secrets to get to talk to a human at Weebly without tearing your hair out.Īs of October 2022, these are the call-in Support hours:Ĭlick here to see the most up-to-date hours. ![]() I have found Weebly Support very helpful over the years, but they've recently made it a little harder to reach a human. Lately I've been hearing people complain about not being able to reach Weebly Phone Support. I've even had a client who chose Weebly over Squarespace because of that difference. Some people really prefer talking on the phone to get technical support rather than using a live chat window. One of the differences between Squarespace and Weebly is that Weebly Support offers you the opportunity to talk to a real human in a phone conversation.
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